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FAQs for Tutors


MyWebTutor is an online platform that endeavours to deliver the Best Tutoring Service Available to students by connecting them to tutors and enabling live online tutoring.

Instead of physically visiting the student's home, tutors use a good Internet connection, virtual blackboard, webcam and a microphone to teach. The teacher-student interaction is two-way and in real time. At MyWebTutor, ‘live online tutoring’ implies that ‘one tutor teaches one student at a time’. The student thus gets complete and undivided attention in class.

No, MyWebTutor does not provide video of recordings or lectures. Tutors and students join MyWebTutor's Live Class at the same time. The experience is similar to a tutor and student having a class in the same room.

Live online tutoring at MyWebTutor implies that one tutor teaches one student at a time. The student thus gets complete and undivided attention in class.

Joining MyWebTutor enables tutors to:
- Become an Online Tutor of Choice - Build and demonstrate your credentials through profile quality, student ratings, student testimonials
- Earn More - Tutor at convenient times, eliminate time wastage in commuting/ waiting, set and manage your hourly rates
- Grow your Tutoring Business - Easily manage class schedules, syllabus coverage, your students’ progress. Undertake marketing activities guided by MyWebTutor to attract more students. Teach students globally.

No, as a tutor you will use the MyWebTutor tutoring platform as an an independent entrepreneur.

A tutor can teach for as many hours as she wants.

No, there are no charges for joining MyWebTutor.

As a tutor you are free to set your own rate per hour - this is termed your Base Rate. We recommend that you set the rate that you feel will get you maximum number of students / revenue taking into consideration market rates, your skill levels, your experience and education. Whatever rate you set, MyWebTutor Service Fee is deducted before making payment to you.

No service fee is applicable on teaching at MyWebTutor platform for a limited period of time.

Create your profile. Showcase your qualifications, experience and testimonials of students. Importantly, upload a good photograph. Approval of your MyWebTutor profile will be based on quality and completeness of profile.

Yes, of course you can. Just send them a link of our website and ask them to register. The qualification process would apply to them as well.

Students visit MyWebTutor in search of an online tutor. Students enroll to take introductory sessions with shortlisted tutors before finalizing a tutor for their teaching needs. If a tutor’s profile, hourly fees, schedule etc. meet the requirements set by a student, the tutor (along with other ‘matching’ tutors) is invited for a 30 minutes introductory session with the student. After the session, if the student and tutor ‘accept’ each other, then paid tutoring program commences through MyWebTutor platform.

After every introductory session, the student gives her feedback and mentions her decision on whether to proceed with the tutor. Similarly, after every introductory session, the tutor also gives feedback on student and mention her decision on whether to proceed with the student or not. If both - student and tutor - ‘accept’ each other, then tutoring program commences.

Introductory session allows students to evaluate the suitability and compatibility of the tutor for her learning requirements. It also helps the tutor to ascertain if she wants to accept the concerned student.

An introductory sessions is an opportunity for student and tutor to meet and interact before they mutually decide to commence a tutoring program.

Based upon the criteria set by the student, the student shortlists the tutors for the introductory sessions. Tutors are able to accept introductory session invites from the dashboards. Once you accept the invite, your class will get scheduled. Login to your MyWebTutor dashboard to attend the introductory session.

Tutors are shortlisted based on various factors such as hourly rate, profile, tutor’s Internet speed etc.

The shortlisted tutors are invited for introductory sessions through email and dashboard notifications. Login to your MyWebTutor dashboard to check for the invites.

Student can request introductory session with different tutors to check the suitability and compatibility with the tutors and to make decision with respect to his/ her best fit tutor.

During the introductory session, students can discuss with tutors on their learning requirements. In addition to academics /studies, we encourage tutors to speak about teaching philosophy and style, credentials, experience etc.

Tutors set their own hourly fee. Before the introductory session starts, the student is informed about the hourly rate of the tutor and that the tutor fees is non-negotiable. This is to ensure transparency in the transactions.

We strongly recommend parents (of the student) to interact with the tutor during the introductory session.

Policies for rescheduling/ canceling introductory session are as follows:
- If an introductory session is rescheduled or canceled, more than 12 hours in advance before the session, then no penalty is a applicable
- If an introductory session is rescheduled or canceled, less than 12 hours but more than 30 minutes before the session, tutor will be charged 25% of her hourly rate as penalty.
- If an introductory session is rescheduled or canceled, less than 30 minutes before the session or there is No-Show by tutor for the session, tutor will be charged 100% of her hourly rate as penalty. In this case, MyWebTutor also has the right to deactivate tutor’s profile from MyWebTutor or not allocate any more introductory sessions to tutor for certain time.

Penalties charged for rescheduling/ cancellation are credited to the student’s account after adjusting for the MyWebTutor Service Fee. Similar policy applies to students also in case a student reschedules or cancels the class. Statistics on a tutor’s profile will be updated to reflect the instances of reschedulement/ cancellation of introductory session. Class must be rescheduled/ canceled by tutor through the class schedule displayed on her MyWebTutor dashboard. Rescheduling / cancellation through any other method will not be recognised by the MyWebTutor platform. Penalties will apply based on when is the class schedule updated on the MyWebTutor dashboard.

Yes, you can. You can help your students and yourself by getting them to MyWebTutor:
- Save commute time and earn more: No more time wastage in commuting. Time saved in commuting can be used to teach more and earn more.
- Enhances Your Profile and chances of getting new students: Tutoring students on MyWebTutor, gives you more credibility and ratings; bringing your own students adds to your MyWebTutor credentials. Students/ Parents tend to prefer tutors who are already tutoring on MyWebTutor, and have a developed track record on MyWebTutor - in terms of number classes taken, number students taught, ratings received, testimonials received.
These students must enroll for your tutoring program through MyWebTutor for this offer to apply.
Please write to support@mywebtutor.com.au for any questions.

Yes, MyWebTutor has a referral scheme.
If you refer your existing or new student to MyWebTutor, or if you refer a student who wants a tutor for different exam or subject than what you teach, then you get referral reward. These students must enroll for tutoring program through MyWebTutor for this offer to apply.
For more details, please write to support@mywebtutor.com.au

To start a class, login to your MyWebTutor dashboard and go to ‘My Classes’ and then click on ‘Enter Class’ corresponding to the scheduled class to be started.

In such cases, you should wait for your student to enter the class. If your student joins the class after 5 minutes of the scheduled start time of class, your student is liable for penalties with respect to late comings. Such penalties collected from student will be shared with the tutor. If your student doesn’t join the class within 15 minutes of the scheduled start time of class please leave the class. Please do not forget to provide feedback, through the feedback form, about the No-Show. You will be paid for ‘No-Show’ by your student. Please maintain the highest standards of punctuality and strongly encourage your students to adhere to the same.

In such an unfortunate circumstance, you can leave the class and retry after a few minutes. If problem still persists, you can end the class before the scheduled time. Through the feedback form you receive, indicate the reason for early discontinuation of the class. Tutor will be paid for the actual number of minutes, before the class was discontinued.

Yes, tutor can extend the class duration if you need extra time to complete a topic or a lesson. However, you should make sure that you do not have any other class scheduled immediately after the current class.

Sessions may be recorded for security and evaluation purposes.

Tutors should not exchange any personal contact details with students. The MyWebTutor dashboard has all communication facilities required to communicate with students for conducting online tutoring. In case you desire any other feature or communication tool please write to support@mywebtutor.com.au.

A tutoring program is series of classes taken on MyWebTutor towards a specific academic objective. On MyWebTutor, almost all aspects of the program are as per your preferences - timing and schedule of classes, syllabus coverage, and your hourly rate.

Tutoring program is selected by a student as per his/ her requirement. Students can decide either before the introductory session or after the introductory session while selecting the tutor. A tutor should be able to teach as per specific requirements for subject and exam selected by the tutor in her profile.

Yes, they are. A defined program acts as a starting point for student and tutor. As program proceeds, student can change pace of program, add or delete topics, change sequence in which topics are taught etc. in consultation with tutor. Please note any changes in the number of sessions of the program can lead to change in the fees of the program.

At the start of the tutoring program, tutor decides a weekly class schedule for program based upon the weekly time-availability provided by the student. The weekly schedule such selected is followed every week for the duration of the Program.

Yes, tutor can modify the weekly schedule for a program at a later stage if student agrees to the new schedule.

Tutor can send students class scheduling request using her MyWebTutor dashboard. Your student can either accept or decline the class scheduling request. Your students can also send you a class scheduling request, which you can either accept or decline as per your availability.

We believe in providing our tutors with the ability to control their schedules. Hence, our tutors can reschedule or cancel a class using their MyWebTutor dashboard. In case a class is cancelled, we recommend to schedule a make-up class so that program end date is not impacted. Please note that cancellations and rescheduling have an impact on your students’ schedules. In additions, cancellation and rescheduling statistics may figure in your profile.

Policies for rescheduling/ canceling regular classes are as follows:
- If a class is rescheduled or canceled by you, more than 12 hours in advance before the scheduled class start time, then no penalty is imposed.
- If a class is rescheduled or canceled by you, less than 12 hours but more than 30 minutes before the scheduled class start time, then tutor will be charged 25% of her hourly rate as penalty.
- If a class is rescheduled or canceled by you, less than 30 minutes before the scheduled class start time or there is No-show by tutor for the class, then tutor will be charged 100% of her hourly rate as penalty.

Penalty charged for rescheduling/ cancellation is credited to the student’s account after adjusting for the MyWebTutor Service Fee. Similar policy applies to the students also in case student reschedules or cancels the class. Stats on the tutor’s profile will be updated to reflect the instances of reschedulement/ cancellation of classes by the tutor. Class must be rescheduled/ canceled by Tutor through the class schedule displayed on the MyWebTutor dashboard. Rescheduling/ cancellation through any other method will not be recognised by the MyWebTutor platform and penalties will apply based on when is the class schedule updated on the dashboard.

Policies for late coming for a regular class are as follows:
- Tutor must join the class on or before the scheduled start time for class.
- If the Tutor joins the class after 5 minutes but within 15 minutes of the scheduled class start time, then it will be marked as ‘Late Entry’ in the class.
- If Tutor joins the class after 15 minutes of the scheduled class start time, then it is marked as ‘No-show’ by the tutor. Class is deemed to be rescheduled/ canceled. No-show penalty will apply.

Penalties may apply on tutor as per the instances of the late coming.

The MyWebTutor dashboard allows tutor to communicate with her students strictly for academic purposes including scheduling classes, providing feedback on progress, sharing class notes. You can send your students messages and receive messages from your students using your MyWebTutor dashboard.

The MyWebTutor dashboard allows tutor to communicate with her student strictly for academic purposes including scheduling classes, providing feedback on progress, sharing class notes. Using your MyWebTutor dashboard, you can upload class notes or assignments for your students and download questions or homework uploaded by your students.

The MyWebTutor dashboard has all communication facilities required to communicate with your student for conducting online tutoring. In case you desire any other feature or communication tool please write to support@mywebtutor.com.au.

It is the rate in Australian Dollars (AUD) terms the tutor will charge from a student for one hour of tutoring session taken with the student.

The tutor sets her own hourly base rate and may change it at any time. A change will not apply to tutor’s existing students, and to any students whose introductory sessions have been taken by the tutor.

MyWebTutor collects fee from students and pass it on to the tutor on monthly basis after deduction of MyWebTutor Service Fee.

Tutors set their own hourly fee. No, fees is non-negotiable. This is to ensure transparency in the transactions. Only those tutors are invited for introductory session whose hourly rate is within the hourly rate range set by the student.

The fee payable to tutor, net of MyWebTutor service fee, for the number of tutoring hours at MyWebTutor for every fortnight is remitted to tutor’s account within first 3 working days at the end of the fortnight, provided proper bank account details are given by the tutor.

Tutor is paid by Direct Deposit based on the bank account details provided by the tutor at the time of registration.

Tutors are paid and students are charged for the actual number of minutes taught in a class. Class start time is taken as the time when both tutor and student are present in the class. Class end time is taken as the point the time when any one - student or tutor - leaves the class and does not join back in next 5 minutes.

Login to your MyWebTutor dashboard and go to ‘Statement’ to access your class statements on monthly basis and payment corresponding to it.

No. MyWebTutor does not deduct any tax before making any payment to the tutors. Tutors are liable to pay their own GST, income tax and other applicable taxes.

Yes, hourly Base Rate quoted by tutor on MyWebTutor is inclusive of GST/ any other applicable tax. Tutor is liable to pay GST/ any other applicable tax on her share of hourly base rate.

MyWebTutor is designed to be browser based application. So if you have Internet Explorer, Firefox or Chrome installed you should be ready.

Tutor will require desktop/laptop/tablet, broadband Internet connection, a headset (microphone-speakers combinations), webcam and a digital pen tablet (optional). Click here to check example of pen tablet

Tutor requires a broadband connection with minimum download and upload speed of 1 Mbps.

To reset your password go to https://www.mywebtutor.com.au. Click on Login and enter your email ID registered with MyWebTutor. A password reset link will be sent on your email ID.

When you register on MyWebTutor, you automatically receive an email request to verify your address. Follow the instructions given in the email to verify your email id. Till the time you verify your email id, you would not be able to schedule or take any class on MyWebTutor.

Yes, you will be able edit details in your MyWebTutor profile simply by login to your MyWebTutor dashboard and click on ‘MyWebTutor Profile’ to make the changes. Changes in your tutor profile will reflect after approval by MyWebTutor.

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